Option for Mediation of Formal Complaints
During a formal investigation, at any time prior to the issuance of the Notice of Outcome, either party may request mediation of the complaint by contacting the Hearing Officer. All parties must agree to mediation for this option to be used.
The purpose of mediation is to resolve the dispute to the satisfaction of all parties. When mediation is appropriate, the Hearing Officer shall designate an impartial Mediator, who shall be mutually agreed upon and not unreasonably refused by the parties, and inform the parties in writing of the mediation process and schedule. Where practicable, a mediation session shall be conducted no later than thirty (30) days after agreed to by the parties. The timelines presented under these procedures shall be tolled pending the outcome of mediation. If successful in resolving the complaint, the Mediator shall reduce to writing the terms of the mediated resolution, which shall be signed by the parties. If mediation does not result in a resolution, all mediation discussions shall remain confidential and may not be used or introduced in this process or any other forum.
Mediation may not be requested or used in an effort to resolve allegations of sexual violence, domestic violence, dating violence or stalking.
Framingham State University
RAM Student Handbook 2018-2019
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